satisfaction is our primary concern! Every item purchased from us
is guaranteed as described. If, for any reason, you are not fully
satisfied with your purchase, you may return it for a full refund
(exclusive of delivery charges and resizing charges).
you decide to return a ring which we have resized for you,
a charge of $35 will be deducted from your refund.
note that resizings beyond the standard 5-7 range (for example,
resizing down to a 4 or up to an 8) may make the ring non-returnable.
In this case, we will notify you before proceeding with your order;
we can then send the ring out to you in its original size, for approval,
before resizing it.)
RECEIVE A REFUND OR CREDIT:
1. You must notify us by telephone or email within 24
hours after you receive the item(s).
2. Returns must be sent out to us within 3 days after
3. Items must be returned, fully insured for the retail price,
in the same condition as dispatched, without any alterations or
damage. Please include your sales receipt.
will be processed immediately upon receipt and inspection of the
item(s). We will confirm receipt of the returned item(s), and completion
of the refund, by email.
is no restocking fee for the first item returned (an engagement
ring and wedding band set are considered as one item). Multiple
returns (all items after the first) are subject to a 15% restocking